SHIPPING & RETURNS

Shipping Policy

DUE TO COVID-19 THERE WILL BE SHIPMENT DELAYS. PLEASE ALLOW 3-5 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED, PACKED AND SHIPPED.

 

  • Please allow 24-48 hours for your order to be processed and packed. All items are shipped via U.S. Postal Service, and take approximately 2-3 business days.

  • Divine Cosmetics isn’t responsible for any lost items or Damaged items.

  • If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Divine Cosmetics is not responsibility for packages that state have been delivered.

  • Please make sure your address is correct and updated! EXAMPLE: If you live in an apt complex you MUST include your apt number to make sure you receive your order.

  • We are NOT responsible for mistakes on addresses.

  • If items have not been received, they can be located by using the tracking number or contacting your local post office.

  • If an order is placed on a national holiday or after 3 p.m. EST on Friday, Saturday, or Sunday, it will be shipped the following business day.


Return & Exchange Policy

  • We do not cover shipping fee on returned items.

  • No returns or exchanges. All sales final! 

  • Once an order is placed we do NOT cancel orders. Please make sure you are using the correct payment method for your order. 

© Divine Cosmetics LLC. 

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